Managing incoming customer requests doesn't have to be chaotic. The Queues app in @Microsoft 365 Teams simplifies how teams handle live chats, helping reduce missed responses, route conversations faster, and deliver a better customer experience.
Watch the video to see how Teams supports smarter engagement through an integrated workflow.
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Microsoft 365 E5 and Microsoft Security Copilot: Forging a security environment to protect SHUEISHA creativity | Microsoft Customer Stories

When SHUEISHA, a creative publishing company, needed to secure its intellectual property and internal workflows, it adopted Microsoft 365 E5 and Security Copilot to build a more responsive Zero Trust security environment. 🤝
The result? Enhanced threat detection, faster response, and peace of mind for the teams behind some of the world's most popular media.
Read the story to see how SHUEISHA turned advanced security into a business advantage. @Microsoft Security
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Hackers Trick Victims into Downloading Weaponized .HTA Files to Install Red Ransomware
Think .HTA files are outdated? Hackers don't. ☠️
This article highlights a concerning trend: Attackers disguising weaponized .HTA files as harmless downloads to bypass security controls. The result is a full ransomware deployment — no user privilege escalation needed.
Read the article to understand how these attacks work and what to do about them.
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Achieving sales success with Microsoft Dynamics 365 Sales & AI

Help your sellers boost performance and scale what works — with Microsoft Dynamics 365 Sales and our expert deployment. 💡
Check out the infographic to see how this AI-powered CRM supports smarter selling, and reach out to schedule a consultation. @Microsoft Dynamics 365
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